Our Services
Prepare for the journey ahead at our Berlin West Flagship Store. Explore our collections at your own pace, with our team on hand for personal advice whenever you would like it. Discover limited editions alongside our full range of luggage, backpacks and accessories, and join us for one of our in-store events. We also offer carbon-neutral nationwide shipping and tax-free shopping for non-EU customers.
Want to test our suitcases before buying?
Experience the quality first-hand. Compare sizes, test the 360° spinner wheels and feel the materials in person to find your ideal travel companion. Our team is happy to guide you through our range of suitcases and backpacks.
Take a Moment at the Horizn Café
Before your next journey begins, make time for a pause. Order a carefully made cortado or a quick espresso, with a brownie when you need something sweet. Settle in, browse our latest collections and leave with a little inspiration for the journey ahead.
About the Neighbourhood
Our Berlin West store is located on Potsdamer Straße, at the entrance of Mercator Hoefe. These brick courtyards once housed the printing press of Der Tagesspiegel and are now home to some of Berlin’s leading contemporary art and design spaces. It’s a calm corner of Tiergarten to pause, browse and discover something new, just a short walk from Kurfürstenstraße, Bülowstraße and Mendelssohn-Bartholdy-Park U-Bahn stations.
FAQs
Where is the Berlin West store?
You’ll find us at Potsdamer Str. 77, 10785 Berlin, in Tiergarten. We’re at the entrance of the Mercator Höfe courtyards.
Is there a café in the store?
Yes. The Horizn Café is part of our Berlin West Flagship Store, so you can order a coffee and explore our range at your own pace.
What are the opening hours?
We’re open Monday, Tuesday, Thursday, Friday and Saturday from 12 pm to 6 pm, and closed on Wednesday and Sunday.
How do I get there?
Kurfürstenstraße, Bülowstraße and Mendelssohn-Bartholdy-Park U-Bahn stations are all a short walk away.
Do you sell gift cards in-store?
Yes, both physical and digital gift cards are available — a considered way to give someone their next journey.
Are prices and products the same in-store as online?
Our prices match our website, and most of our range is available in-store.
Can I use online discount codes in-store?
Yes. Simply show your valid code when you pay.
Do you ship outside Berlin?
Yes. We offer carbon-neutral nationwide shipping if you’d rather not carry your new luggage home.
Is tax-free shopping available for tourists?
Yes, for customers from outside the EU. Just ask our team when you pay.
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